Uttar Pradesh In Lucknow, a young man became a victim of cyber-fraude in the name of the installation of Wi-Fi at home. In fact, the victim looked for the Google customer service number to install the Wi-Fi of Airtel Company. After that, he called the number seen on Google.
The alleged representative of customer service has taken sensitive information from the young man such as address and bank details in the name of Wi-Fi connection and also took OTP in the name of filling the form. After that, he released around 50,000 rupees from his account in two days.
Nowadays, the incidents of scams in the name of obtaining Wi-Fi have become quite common. Cyber-Voyous traps people in different ways and try to make them money. This type of scam must be prudent and cautious.
So let’s talk about the news of the need today how to identify false customer service. Will also know that-
What precautions to take when applying Wi-Fi at home?
Expert: Pawan Duggal, Cyber Expert, New Delhi
Question – What is the false customer service scam? Answer – Cyber Expert Pawan Duggal says that crooks use the names of companies known to deceive people. They enter their number on Google or social media sites on behalf of the false customer service manager.
When a user calls the company’s telephone number number on Google (which is a fraud number), the crooks request to download the bank details, OTP or remote access application by taking it in a bluff. In this way, he executes the scam by involving people in his trap.
Question-How can you identify the false managers of Wi-Fi customer service? Answer – Nowadays, the false scams in terms of Wi -Fi customer service increase quickly. Cyber Thugs approves as representatives of Jio, Airtel, BSNL or other Internet Service providers (ISP). They contact people by false calls, false websites, social media or emails and try to deceive them.
However, you can identify these Wi-Fi customer fake care with certain signs. Understand the graphic below-
Question-What should be kept in mind when applying Wi-Fi at home? Answer – If you get a new Wi -Fi connection at home, then fraud customer service, the false agent and the online scam must be very cautious.
Cyber-Voyous take private details from users with the name of false installation, reduction, payment in advance and unauthorized access. So do not count on a customer service number sought on Google.
Always delete directly the number of customer services from the official website of the Internet supplier instead of contacting the agent or the third party. Apart from that, it is also necessary to take other precautions. Understand the graphic below-
Question – What is the right way to install Wi -Fi at home? Answer – Different internet service providers are available in all areas. So see what supplier is good in your region. If you have Wi-Fi in your neighborhood, you can get information about them.
After that, compare customer service, network stability and plan. Always book Wi-Fi connections in the form of your need. After reserving the connection, the ISP assistance team will give you the name and the number of authorized technicians.
Question – What are the things to keep in mind during the Wi -Fi installation at home? Answer – Due to false installers or fraud agents, users are often victims of fraud. So, if you have reserved a new Wi-Fi connection, take some precautions during installation. Such as-
Before customer service, ask which technician will come. Make sure you get information about your identifier. Never ask for information on OTP, bank details or payment. The security deposit in advance is “confirm your Wi-Fi business first. Installed any unofficial application in the mobile in the name of not.
If you adopt these precautions, you can avoid fraud or Wi-Fi scam. You can also get a good Internet experience. related to cybercrime …
The news of need – do not use public Wi -Fi.
The University’s Subsidies Committee (UGC) advised students not to connect to the personal or professional account of public Wi-Fi because people can also be victims of fraud or fraud. …
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