A video of the company’s scooter breaking down outside the Ola Electric service center has surfaced. The customer had purchased this Ola scooter only a month ago, for which the service center had given him a bill of Rs 90,000. Angered, the customer broke the electric scooter by hitting it with a hammer in front of the service center of the company.
A friend of the client made a video of this and shared it on social media platform X, which is going viral. Many social media users shared their reactions to the viral video. Many users tagged comedian Kunal Kamra by posting this video from their account.
I bought the electric scooter only a month ago. In the video, a person is seen breaking the blue colored Ola electric scooter with a hammer. The person who recorded the video can be heard saying that the scooter owner is breaking the scooter he bought a month ago because the company charged him Rs 90,000 for maintenance. However, Indianewsget does not confirm the location and claims of this video.
People tagged comedian Kunal Kamra. No reaction from the company has yet been revealed on this subject. At the same time, social media users are blaming Ola for poor service, while some are calling it fake and saying the bill should have been shown. It could also be an attempt to tarnish the company’s image. Some users also linked this incident to corruption.
This video went viral days after the incident when comedian Kunal Kamra openly criticized Ola Electric and its CEO Bhavish Aggarwal for their poor service. Kamra posted a photo of several Ola electric scooters, parked together for repair.
Is this what people deserve: Kamra Kunal Kamra wrote on X with a photo of scooters awaiting repair: “Do Indian consumers have a voice? Is this what they deserve? The 2-Wheeler is the lifeline for many day laborers.
Tagging Union Minister Nitin Gadkari in the post, Kamra asked, “Will Indians use electric vehicles like this?” Kamra also said that those who have any problem with Ola Electric should write their story below tagging everyone.
Aggarwal said – paid tweet, failed career On Kamra’s post, Bhavish Aggarwal said, “Since you care so much, come and help us!” I will give you more money than your “paid tweet” or your failed career. Or stay quiet and let us focus on solving real customer problems. Bhavish added, “We are rapidly expanding the service network and will soon eliminate long queues. »
Ola receives show cause notice Meanwhile, the central government had issued a show cause notice to Ola Electric following complaints from thousands of customers regarding the quality of its best-selling electric scooter. The National Consumer Helpline took this action after receiving more than 10,000 complaints over the past year.
“The Central Consumer Protection Authority (CCPA) had issued a ‘show cause notice’ against Ola for violation of consumer rights, misleading advertising and unfair trade practices. Various allegations have been made in the complaints against Ola Electric.
Delay in delivery of the scooterDelay in serviceFailure to deliver promised servicesManufacturing defectsOverchargingPoor quality components
99% of complaints were resolved. Ola Electric, in response to the CCPA show cause notice, said, “A robust mechanism is in place to address complaints and out of 10,644 complaints received through CCPA, 99.1% have been resolved. . But the company did not specify the total number of complaints filed by customers.
The company’s market share has declined. Ola’s retail sales increased 68% from the previous month to 41,605 units in October 2024, compared to 24,710 units in September. Today, the company’s share of the two-wheeler market is around 30%.
The company’s market share has declined in recent months, from 53.6% in April to 27% in September. Bajaj Auto, TVS Motor, Ather Energy and Hero MotoCorp increased their monthly sales.